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The Help Desk gets a new address! |
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Posted on Mon. Aug. 11th at 8:51 am |
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On August 11, 2008, OIT will open a new location for computing support, the Technology and Media Services Support Center, in the West Dunn Building, at the southwest corner of Dan Allen Drive and Thurman Drive.
Hours will be Monday through Thursday, from 8:00 a.m. to 8:00 p.m. and Friday, from 8:00 a.m. to 5:00 p.m.
Students can receive support in these areas:
* Software, including virus and spyware removal * Connectivity for users of ResNet and the campus wireless network * Warranty and hardware for computers purchased from the Campus Bookstore * Campus cable television * Campus telephone and voice mail
In addition, the Center will handle the normal walk-in duties of the NC State Help Desk, including software distribution, password resets, computing issues, and anything else that the campus community would have needed at the Hillsborough Building previously. Visitors should go to the West Dunn Building for any walk-in Help Desk needs.
You can still contact cable and phone service by dialing 515-7099, option 1.
Please contact the NC State Help Desk at 919-515-4357 or help@ncsu.edu for more information. |
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Information on SAS/JMP licenses |
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Posted on Mon. Jun. 16th at 2:27 pm |
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NCSU SAS & JMP users are receiving a message that their licenses will expire on June 28, 2008. The process of obtaining new licenses and/or software is currently underway. The solution will be posted to sas.ncsu.edu and sent to the ncsu-sas-users list as soon as it is available. Thank you for your patience. |
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Having problems? Have you checked SysNews? |
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Posted on Wed. Oct. 11th at 12:16 pm |
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If you've come to help.ncsu.edu looking for information on a problem you're having, you should check and see if it's part of a larger issue affecting campus. The place to do that is SysNews -- click on the link above or go to:
http://sysnews.ncsu.edu/
for more information. |
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